FAQs
Frequently Asked Questions - Processing and Shipping Times
Q: How long does it take to process orders? A: At Thinking of Me, we strive to process and fulfill your orders as quickly as possible. Most items are printed to order in order to reduce waste and offer the lowest prices possible. Our processing time typically ranges from 3 to 5 business days. Please note that during busy periods or holidays, processing times may be slightly longer, but we always work diligently to get your orders out swiftly.
Q: How long does shipping take? A: Shipping times may vary depending on your location and the shipping method chosen at checkout. Here's a general guideline:
- Domestic Shipping (within the US): Estimated delivery within 3 to 7 business days from the date of shipment.
Please note that these are approximate delivery times, and unforeseen circumstances such as customs delays or extreme weather conditions may occasionally impact the shipping timeframe.
Q: Do you offer expedited shipping options? A: Currently, we offer standard shipping options to ensure the most cost-effective solution for our customers. However, we are continuously exploring options to provide expedited shipping services. Stay tuned for any updates or announcements regarding this matter.
Q: How can I track my order? A: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow up to 48 hours for the tracking information to be updated in the system.
Q: What if my order hasn't arrived within the estimated delivery time? A: We understand the anticipation of receiving your order, and we apologize for any delays that may occur. If your order hasn't arrived within the estimated delivery time, please reach out to our customer support team with your order details. We will investigate the matter promptly and provide you with a resolution.
Q: Can I change my shipping address after placing an order? A: We can only modify the shipping address if the order has not been shipped yet. Please contact our customer support team as soon as possible with the updated address, and we will do our best to accommodate the change.
If you have any further questions or concerns regarding processing and shipping times, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth shopping experience.